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Friday, 28 October 2011

Did MTN send offensive tweet to a customer on twitter?

 
 
 
I don't think a telecoms giant like MTN would resort to this on twitter. I just wonder what exactly happened...

27 Comments:

  • At 28 October 2011 at 14:01 , Anonymous Anonymous said...

    I saw @mtnng tweet where they are telling the zaynnabb that the tweet she got was not from them and that they are following her now; so she should send a DM to them stating her mobile number so that they can call her. I believe they cannot be that stupid to send such tweet; I have sent worse things to them and they ignore me.

     
  • At 28 October 2011 at 14:15 , Blogger kkdlegend said...

    this hackers will cause warrrr someday with diz there pranks, damn

     
  • At 28 October 2011 at 14:16 , Blogger Shadaybrity said...

    I'm not saying MTN is guilty or not but they are not incapable of doing it. I called their customer service line some days back and it was as if I was asking a local market woman in Oshodi for directions. The lady's voice was local, her sentences, incoherent but she was kinda nice. MTN!gats lotsa problems but I'm still gonna stick to it.
    shadaybrity..blogspot.com

     
  • At 28 October 2011 at 14:25 , Anonymous Anonymous said...

    OMG! So unproffessional but Nigerians too like to curse

     
  • At 28 October 2011 at 14:33 , Anonymous Loudmouthed said...

    lmao.. na wa, MTN sent it jo

     
  • At 28 October 2011 at 14:36 , Anonymous Anonymous said...

    This is obviously fake, MTN would never be that unprofessional at all...
    better luck next time GLO!

     
  • At 28 October 2011 at 15:12 , Anonymous Anonymous said...

    so basically a lot of people dont know that tweets can be edited..someone can edit a tweet(i dont know how to explain it) but someone can make it like MTN tweeted it...

     
  • At 28 October 2011 at 15:28 , Anonymous Nicki Minaj Fights With Housegirl said...

    People must be jobless. What mess is this?

     
  • At 28 October 2011 at 15:36 , Anonymous Anonymous said...

    I must say this is very unnecessary as this @WilDeji is simply being silly. To confirm this on twitter, you only have to check @MTNNG 's timeline and you would see they never tweeted such offensive messages. Someone is just trying to be ridiculous. I just checked their TL, they didn't tweet those messages.

     
  • At 28 October 2011 at 15:52 , Anonymous Anonymous said...

    I am a bit confused. The alleged tweet from MTN was to Zayynnab, so what is wildeji's interest in this matter?

    Has anyone asked Zayynnab whether she received any offensive tweet from MTN? Have just checked her timeline, but I cant see anything like that.

    At times, MTN's network(like Airtel) is really messed up, and I confess to sometimes abusing them just like Zayynnab, but I seriously dont believe that they will do that. Maybe someone is just hating...

     
  • At 28 October 2011 at 15:59 , Anonymous Anonymous said...

    i do not believe it. Retweets are editable. Unless the original tweet by @MTNNG can be shown to us as a screen shot. Maybe then......

     
  • At 28 October 2011 at 16:36 , Anonymous Anonymous said...

    @anon 3:52 @WilDeji retweetd it dts why RT is before d tweet

     
  • At 28 October 2011 at 17:51 , Anonymous Anonymous said...

    LOOOL ummmmm that is hilarious as fuck . lmfao

     
  • At 28 October 2011 at 17:51 , Anonymous Anonymous said...

    shadybrity.. biko whats your point?

     
  • At 28 October 2011 at 18:00 , Anonymous kemisola said...

    lack of professionalism on both sides

     
  • At 28 October 2011 at 18:30 , Anonymous Anonymous said...

    We are all talking as if it is not normal Nigerians that work with MTN. It is very possible that MTN staff sent the alleged tweet. Maybe the zaynnabb will know better.

     
  • At 28 October 2011 at 19:14 , Blogger ONYEDIKING said...

    lack of professionalism on
    both sides

    http://naijagosip.blogspot.com

     
  • At 28 October 2011 at 21:27 , Blogger Secretman said...

    No human being dey work for MTN abeg na dem send am!

     
  • At 28 October 2011 at 22:06 , Blogger LadyNgo said...

    I'll believe it when i see an actual retweet of the comment (though if it really happened im sure mtn would have deleted it by now) and not a RT, which anybody can write on their own.

     
  • At 29 October 2011 at 02:02 , Anonymous 'vonne said...

    Dunno if its true or false...but it could have been sent unintentionally...staff probly typed it for laughs and pressed the 'enter' key mistakenly. :s
    Whatever, man.....next!

     
  • At 29 October 2011 at 06:34 , Anonymous Ebsu work and study programme said...

    No, Mtn can't tweet that, this hackers are just nut.

     
  • At 29 October 2011 at 06:35 , Anonymous Nekede departmental cut off mark released said...

    I don't think for once that this is done by any mtn crew.

     
  • At 29 October 2011 at 07:08 , Anonymous Adele said...

    @shadaybrity, I know what you mean. I also recently contacted MTN's customer care line and I was appalled at the customer service representative's grammar, tone, speech etc, though he was polite and helpful. This made me question if his response to my query was correct. Yes, it is good that these people are being employed but MTN or whoever employs them should train them. Make them better. You don't employ people without giving them these sorts of training. It reflects poorly on the employer/company

     
  • At 29 October 2011 at 13:52 , Anonymous jide said...

    the way everyone is saying 'MTN cannot tweet that', its 'impossible for MTN to tweet that',just remember MTN cannot type tweets, MTN is a company and the company does not have hands to type any tweet, it is a bloody human staff that typed it and yes he/she speaks for mtn so YES MTN (through its human staff) can tweet that

     
  • At 29 October 2011 at 19:47 , Anonymous chillysauce said...

    its possible a staff of MTN sent it. There's been issues of glo staff ringing back customers, after work hours, to abuse them for being rude during their shift. I mean, that is, really taking it personal. (d staff got sacked though) and others still do it.
    meanwhile, tweets can be deleted so if u can't find it on MTN's timeline, do u not reason that it was deleted?
    Anything is possible joo

     
  • At 30 October 2011 at 05:52 , Anonymous Anonymous said...

    GLO and ETISALAT will do anything possible to dent MTN's image...A friend of mine works as a manager with GLO and his tweets are always anti MTN...i dont blame him sha..they are only tryna play catchup by pulling down the ladder...bad move.

     
  • At 30 October 2011 at 08:42 , Anonymous babe said...

    was in the MTN office in AKURE recently and i can tell u that its not beyond them... i watched as the customer service advisor/agent acted rudely to a customer...having stayed in UK for a while i can tell u that the MTN guy was very arrogant and rude and i had to like step into the case and apologize to the customer thou i dnt work with MTN...they need to go for training of some sort to act professionally...

     

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