The new web platform will create an exciting online experience for customers with a clean uncluttered design, improved functionality and feature-rich content focused on achieving the mall’s mission of providing an exhilarating adventure for families and friends.
Some
of the features of the platform include instant movie alerts, latest
fashion trends, access to exclusive offers and vouchers, store
information on all your favourite brands, prompt customer service and so
much more to make for an enjoyable online experience.
On Saturday 27th May
2017, The Palms Mall will provide its guests free Wi-Fi to test and
enjoy all the features of its revamped platform. The innovative launch
experience has been described by the Portfolio Manager of the mall, Mrs.
Bola Shobande as the culmination of a 10-year journey of engaging with
and understanding the needs of its customers.
According
to Mrs. Shobande, “We were at the forefront of introducing and driving a
brick and mortar retail culture in Nigeria and we’re very proud of this
accomplishment. We are still the only Mall with outlets across Nigeria
not just in Lagos or Abuja. That shows our commitment to entrenching a
formal retail culture in this country. Now that technology is rapidly
changing the consumption pattern of our guests, we’re adapting our
operations to include an engaging channel between us, our tenants and
our guests.”
“Over
the next few years, our platform will evolve to support our wonderful
tenants and guests with innovative e-commerce capabilities. The
possibilities are endless and we’re well positioned to continue to set
new trends by leveraging cutting-edge technology.” she concluded.
The launch is being planned to coincide with Children’s Day (27th May) and Democracy Day (29th May)
where the mall will provide lots of fun, games and engaging activities
for children and their families in addition to providing free Wi-Fi
throughout the weekend experience.
It is expected that the new website will go live at 16:00 hrs on Friday May 26th 2017 via www.thepalmsmall.com.
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