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Thursday, 2 April 2015

Check out this conversation between a customer & a business rep

Check out these tweets between someone making an inquiry and a rep for a compnay. Customer service in Nigeria is a little shitty...

71 comments:

  1. Is it not Naija again? Lindaobserve

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    1. One Etisalat customer service girl in d data department called Amaka was soo rude 2 me ova d fone also. Customer service job is not 4 everyone.

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  2. She lacks professional etiquette and customer service attitude

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    1. And deserves slappppssss. Silly lady

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  3. Loooooool....frustration of business rep way higher than that of customer.

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  4. Haha, very funny. I like the part he said, you don't know how to type your name

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  5. Lol...Nigeria is a little shitty indeed.

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  6. What kind of representative is that

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  7. Sorry *number*

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  8. Lmao! Asemota na big time yeye man....

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    1. That Asemota is a big time CEO of a big Tech company across west Africa.

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    2. Moses ppl like you are the reason ppl take their businesses overseas

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  9. Not a little, terribly shitty.

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  10. a.k.a EDWIN CHINEDU AZUBUKO said...
    .
    Welcome to naija...
    .
    .
    ***CURRENTLY IN JUPITER***

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  11. Linda u say a little shitty? Major shitty joor! Bunch of crude and rude people who don't know their onion.

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  12. I dont even understand the conversation.

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  13. Wow!!! wrong customer service.

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  14. Really shit, and sth else dear.

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  15. She probably supports APCriminals, they're dumb like that... #GEJismyHERO

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    Replies
    1. David how old are you? We sell common entrance forms...

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    2. Anon 12:17 but y? U wicked gaaaan. David u seff foolish gaaaaaan.

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    3. Will u consider dashing in his case?

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  16. Nothing really tho #Confusedface

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  17. Lol
    Some companies don't know how to respond to customers.

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  18. She's incompetent! He already said he'd call.. what was she still asking for? Besides, that was a rude way to ask for his number. I doubt she's a travel agent.. myt just be another hoe looking for who to tag with.. these women don't learn! Bye!

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  19. Linda you are so right lol, you are even tryna be nice by saying little shitty.....nah Linda it's a whole lot of ish when it comes to customers service in naija. Very angry and disrespectful bunch of individuals

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  20. Customer service is truly a nightmare in this country. Linda take note!

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  21. Little shitty ke? Very very shitty

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  22. LMAO, This is just too hilarious !

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  23. I'm sure the said coy rep is a scam. Naija has one of the finest crop of customer relation officers. Our warmth and hospitality is second to none. Those Filipinos are just overrated.
    And I'd like to commend the customer reps at wakanow.com, from one customer relations person to another. They rock.

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    1. Naa lie jor, most customer agents are so rude and uncultured in Naija.... they are always in too much of a hurry.

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    2. If I land u slap @anon 10:19am
      So I wanted to go to dubai for vacation last yr n I used wakanow.com, I shifted my flight day thrice just to accommodate d visa. Should av followed my 6th sense n busted dem bt no I followed d quack coy to dubai. That's d most horrifying vacation I av had. Wen I think of it, I feel like crying.
      Let's just say I will never recommend those fraudsters to anyone.
      Linda abeg post my comment, make pesin no de hype trash

      Delete
  24. Hummmmmm....lol



    #TeamBlessed#

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  25. Some people have no chill...

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  26. Lol.....both of them ain't serious.
    Thought u're serious and bye bye twice
    As if its a fight.

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  27. A little you say ??? Then you don't know the meaning of the word LITTLE !!!

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  28. linda even your customer care is same ... the feedback of ur call respose center is quite rude & un customer centric.

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    1. Thanks o . Once my office called Linda's reps 4 advert placement on our shirts, d staff was rude.

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  29. LINDA YOU HAVE NO IDEA HOW BAD THIS STUFF IS, I WENT TO PARK N SHOP SOME TIME AGO TO PRINT SOME PICTURES FROM FLASH DRIVE BECAUSE OF VISA INTERVIEW NEXT DAY. THE MACHINE WAS NOT WORKING WELL SO I ASKED THE GIRL THERE IF SHE COULD HELP ME WITH IT, HER ATTITUDE WAS SO BAD EVEN WITH MY SMILES,I HAD TO ASK HER IF SHE WAS HAVING A BAD DAY. THIS BABE PICKED VEX I ASKED HER FOR HER SUPERVISOR AND SHE BECAME COMBATANT, SHOUTING DOWN THE WHOLE SHOP TELLING ME NOTHING CAN HAPPEN. I HAD TO LEAVE QUIETLY. I FIGURED SHE WAS FUCKING THE BOSS HENCE THE OVER-CONFIDENCE.

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  30. ok buhari.
    Subscribe on my you tube channel guys

    https://www.youtube.com/watch?v=-ZH0DoeQjXc

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  31. Noooo Linda I disagree that this conversation is with a Customer care agent cos am one. The issue is our employee that employs three people to work for 24hrs including Saturdays and sundays. How do one cope in such a situation.

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    1. No excuse for being unprofessional. The customer didn't hire you under those circumstances so why should they have to bear the brunt? Keep personal grievances outside the work place.

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  32. Did you say a little shitty? Most so called Customers Rep. here in Nigeria as totally clueless about Customer Service it's shocking. It's so bad that you have some organisations with good track records having horrible people as their Customer rep.

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  33. Yeah, customer service in Nigeria is a case.
    I decided sometime ago put my head down to learn and introduce my skills as a customer service person which gave me the opportunity to discovery what I do today (Travel Consultant).
    Lack of understanding is a diseases, I believe is those employed morons that doesn't know what it takes to build a business are the ones destroying company names like that. CEO's should place a particular number for people who have complains to call and then follow it up to know if it's true... It might take weeks, months but I know who ever is acting like a brat will definitely show up with that same character. Companies should place their rules and regulations governing the members of staff and a copy being sign by an employee so when you fire them for acting like that it will look right. Nigeria is not organize with things like this that's why some people are working like they are being forced to do the job. you won't know the good you will do to your business when you give it time in this manner.

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    1. Before u summon d guts to call people moron n brats...check ur english.
      If this is d type of english u "discovery".....i will report u!!! Lack of understanding is really a diseases.

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    2. A real diseases?

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  34. That rep shud be caution............he went all shitty by saying "u dont know hw to type ur number"




    Moye says so via BB Passport...Courtesy LIB....





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  35. Doesn't make sense to me at all

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  36. Some people can really get on your nerves while doing the job of a customer care,while some of them don't have chill at all.

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  37. Customer service is not for everyone but frustration is driving people to it!

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  38. He should type his number? i don't get?

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  39. When some companies are refusing to employ better people for the job and some pple really love customer care job but oh no they give d job to some pple. So linda if u get any customer care job let me know lolzz maureen

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  40. She has apologised and explained o, Linda check her account.

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  41. Claire is a very rude lady. Runs her mouth non stop spewing forth rubbish that belies her education and financial status. This serves her right, maybe now she'l tame dat animal called mouth that she has. Karma is b***h, Bobtixble Ntoi. Hoodrat.

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  42. Incompetent fool,loose mouth that spits fire.Same reason your husband beats u like a log of wood.It is in her case that i realized that it would take the grace of God for a man not to be a wife beater

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  43. oh....i thought i was the only one. customer service is crappy. its my money you want yet you insult put inside...na wa!!!!

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  44. claire is a very rude lady, i was her neighbor a few years back, picks up fight with everyone around.
    Tell me how can such an uncouth person run a successful customer service?

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  45. Claire oh Claire,this your attitude keeps trailing you everywhere@Asemota,thank God you even told her bye bye,same way she swindled me during a biz transaction is the same she would have done to you.She is nothing but a fraudulent business woman

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  46. And Linda Ikeji bloggers are a little shitty too. Spell check next time, you spelt company wrong.

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  47. U guys just sit and talk trash regularly.

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  48. Even the linda publishing this tweet doest have her facts right. Did u notice the silence of 15 hrs in btw tweets? It's obvious something is missing and linda deliberately edited the msg. Just to paint a bad picture . So not nice

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Disclaimer: Opinions expressed in comments are those of the comment writers alone and does not reflect or represent the views of Linda Ikeji.

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