Between a Twitter user & Dana Airlines... | Welcome to Linda Ikeji's Blog

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Thursday 19 March 2015

Between a Twitter user & Dana Airlines...

Hilarious well played response! According to this twitter user, Dana Airlines has disabled the option of choosing seats online. The user now went, 'Moving backwards in 2015 will not be your portion. Say Amen.' and Dana Air actually replied with an Amen...lol... followed with an explanation.

71 comments:

  1. Kikiki costumer ain't smilling o,lol

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  2. Replies
    1. I am sure you are laughing at the 'Gbagaun' lol ......"we apologise for the conveniences" gan ni! Lol

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  3. You can't accuse their customer care of not knowing how to take a joke.

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  4. GOod msg and better reply...

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  5. a.k.a EDWIN CHINEDU AZUBUKO said...
    .
    Lmaooo.... They actually responded....
    .
    .
    ***CURRENTLY IN JUPITER***

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  6. Why won't they reply like that, when brands now hire anyone as a brand manager, and the brand manager will call his brother to manage the brand as an agency.

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    1. My taught exactly "pointless "

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    2. Meaning they employ incompetent personel bcos of cheap labour

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  7. Let dem b forming smart dere.yeye pipo

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  8. Nice response. Responsive customer engagement is key

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  9. Very professional !! That's how to kill a scandal / story .... Their PR office doing wat they are paid for ....

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  10. Lolz. Amen 2 dat too

    Pamscrib.blogspot.com

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  11. UNNECESSARY ATTENTN SHEY DEY VE REPLYD U...TOMJERRYSWIT

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  12. Lol
    www.udokajane.blogspot.com

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  13. Very professional !! That's how to kill a scandal / story .... Their PR office doing wat they are paid for .... #OYEGO !!!

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  14. Hehehe
    Nigerians are beginning to have a great sense of humor i like it

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  15. Lmaoo hahahahaha they skipped the '' Not '' part choiii see f**UP

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  16. Lol. Pls visit rellanaija.blogspot.com

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  17. Mtcheeeww. You can post anything for money Linda

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  18. Ehn o, so is this suppose to be News?

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  19. Lol...Dana Airlines just showed how others should reply their passengers..

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  20. The most important thing is that she remains a customer

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  21. Lwkmd do you know something

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  22. Lol! They are being careful not to look bad with their customers, good PR response!!!

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  23. Dana doesn't know whose prayer God answers sharply. Little wonder they reacted immediately.

    Have you visited naijacarlovers.blogspot.com today? Have you seen all the interviews there?

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  24. COOL RESPONSE!! I LOOK FORWARD TO USING THEIR SERVICE!

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  25. Awww, wah a matured reply! Dats d best n proper way to deal with ur customers! No matter wat, customers r always right.lol

    FF on IG n Twitter @Osirmah

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  26. The Dana staff that replied to the tweet, over get time. He must be a humorous person. Linda take note!

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  27. The Dana staff that replied to the tweet, over get time. He must be a humorous person. Linda take note!

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  28. Nice concept n I hope they upgrading indeed.

    They shud tweet her once the service is up n running again too

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  29. What's funny? Linda sef...inokata ina chieri

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  30. Hahahaha so funny lol

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  31. No Linda, that was rude and unprofessional of Dana to reply in that manner. Maybe " we sincerely apologise for the inconvenience to our highly esteemed customers, we are currently upgrading our systems to serve you better" would have been a better way to respond.

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  32. how the fuck is this news??

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  33. Good for them. Poor service if you ask me.There should be information on the website about system upgrade hours before it kicks off and it stays there until it's fixed. Amen to that epic prayer! Lol
    ...Mama J...

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  34. nice response. this is sort of customer interaction we want to see in this new age in Nigeria. customer service is key

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  35. U see funi tweet I see a well controlled temperament
    The Dana account handler showed resistance
    Anyways he couldn't hv done sh*t anyway cuz he will get d ax
    Jst me tryna have a good laugh



    ....SƖεεkz

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  36. Okay. O, mayb dey planned it

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  37. Airlines need to train their customer care people not to give personal response on behalf of the company. kinda childish

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  38. First Nation is the worst airline in this country, the owner is heartless and wicked, hasn't paid flight allowances to crew since December 2014, men with family,working for him everyday. I hope he rots in hell. Thank God for social media. We will soon fish them all out, I hope his children reads this. Ur father is wicked and he won't die well.

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    Replies
    1. Worked wf that evil beast of a man before, former owner of belview. He treats staffs as slaves, insults them every day any drags salary payment to d end of another month, n he keeps changing cars for he's useless children. God is watching u. Awon ritualist. I could go on and on. Mr odukoya change ur ways

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  39. Trust me Arik air is the worst of all. You cant check in online for their international flights and they never apologise for any inconveniences made. Sometimes i wonder if its a crime to a patriot.

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  40. @ anonymous 7:47 pm......The first nation issue is another story for another day. Do u blame them, when it is owned by former bellview owner, Gbenga Ademulegun and some few other guys. Arrogant bastards.

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  41. thats a wonderful PR. very diplomatic

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Disclaimer: Opinions expressed in comments are those of the comment writers alone and does not reflect or represent the views of Linda Ikeji.

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